Frequently asked questions
Answers about Kareta.Az listings, tools, and support
Kareta.Az is an online platform in Azerbaijan for car buyers, sellers, and automotive businesses: listings, spare parts, VIN checks, customs calculator, and OBD2 tools in one place.
Browse the catalog, use filters, or publish a listing. Registered users can manage ads, messages, and account settings from the personal area.
Search spare parts by category and keywords. Sellers can publish offers; buyers can find matching parts across the marketplace.
It shows basic vehicle data and open-source verification results for a VIN. Always use independent inspection before making a purchase decision.
It estimates import duties and related charges for bringing a vehicle into Azerbaijan. Official amounts depend on current government tariffs.
There is a global OBD hub and brand-specific error-code pages. They help with diagnostics together with scanner tools and brand knowledge hubs.
The interface supports Azerbaijani, Ukrainian, English, Turkish, German, Georgian, and Russian. SEO URLs use localized slugs per language.
Core catalog browsing and many tools are free. Some premium or business features may have separate terms; see the terms of service for details.
Email support@kareta.az for help. Legal entity and address details are listed on the About page.
Personal data processing is described in the privacy policy. Terms of service and legal documents are available in the legal section.
Import usually involves purchase, shipping, customs duties, and registration. The Kareta.Az customs calculator shows estimated duties based on the DGK open API; official amounts depend on current tariffs. Always verify documents and get an independent inspection before buying.
The platform reviews reports and policy violations. Report suspicious offers, fake VINs, or fraud via support@kareta.az or the report function — never pay strangers in advance.
VIN check uses open sources (e.g. NHTSA). Not every vehicle or incident may appear. It is informational only and does not replace a professional inspection.
Enter engine size, year, declared value, and other fields. The tool estimates duties via the DGK open API. Final payment and clearance happen only at government agencies.
Results are estimates only. Actual duties depend on current DGK tariffs, exemptions, and the vehicle condition. Confirm with official authorities.
Use the OBD scan page for USB connection steps and VIN reading. Brand error-code hubs help with diagnostics but do not replace a workshop inspection.
Open the OBD2 hub and pick a brand, or use the Error codes section on each brand knowledge page. URLs are available in all 7 languages via SEO slugs.
Each language has its own slug (e.g. /elaqe vs /contact). hreflang alternates are in the sitemap and page head; legacy ?lang= URLs redirect to the canonical slug.
Yes — Kareta is on the App Store. Listings, messaging, and many tools work in the iOS app with the same account as the website.
An Android app may be on Google Play or beta channels. Check the footer and app links for the current package; the web platform covers all core features.
Email support@kareta.az with the listing URL and a short description. Report suspicious phones, prepayment demands, or fake documents immediately.
Sellers publish their own listings; the platform moderates but does not guarantee fit or quality. Verify OEM/part numbers and compatibility before purchase.
Yes — use the compare function on listing cards. You may need to sign in to manage the comparison list.
Typically sales contract, export/import papers, customs declaration, and registration documents. Exact requirements vary by origin and current rules — consult official agencies.
Platform information, tools, and FAQ are updated regularly. Editorial standards and last review date are on the Content standards page.
Browsing and many listing features are free. Premium boosts or business tools may have separate terms — see the Terms of service or in-app Turbo shop.
Search Google Play for package az.kareta or use the Play Store link in the website footer. The web platform covers all core features if the app is in beta.
After customs clearance, plan notary transfer, insurance, technical inspection, and ASAN/state registration with the sales contract and technical passport. Confirm current rules with official agencies.
No. Listings are user-submitted advertisements. Inspect the vehicle, verify the VIN, and use independent checks before payment.
The tool calls the DGK open service for planning estimates. Binding duties are set at State Customs Committee clearance — see Buying guides for import context.
Kareta Turbo is the in-app currency for listing boosts and premium features. Prices are shown in the Turbo shop and terms of service.
Register, create a listing, add real photos and the VIN, set price and description, publish, and reply to buyers via messages.
Use the message button on the listing card. Messaging may require an account; report suspicious requests to support@kareta.az.
Exemptions depend on current legislation. The Kareta calculator uses DGK rules at request time; only customs officials give binding decisions.
The calculator calls the DGK open API on each request. When tariffs change officially, results follow after DGK publishes updates.
No. Kareta is a classifieds platform; payments are between buyer and seller. Never send money before inspection and document checks.
Standard listings are often free; business packages and Turbo boosts may have separate fees — see terms of service and your account area.
Kareta mainly connects buyers and sellers in Azerbaijan. Export rules depend on origin and destination — confirm with official agencies.
Returns are agreed with the seller; the platform does not guarantee fit or quality. Verify OEM/part numbers before purchase.
Kareta.Az is operated by KARETA MMC. Legal address and contacts are on the About and Contacts pages.